Client Overview

TCP Lighting Inc. is a global leader in energy-efficient lighting products. As the company expanded across the United States and Europe, they needed a mobile-first solution to support their growing distributor base and ensure seamless communication and operational efficiency.

Their goal was to enhance distributor accessibility to key systems on the go and reduce dependency on desktop ERP portals by building a mobile app for distributors.

This mobile transformation aimed to boost productivity, improve response times, and foster stronger distributor relationships.

Business Need

With distributors operating in multiple time zones and locations, TCP Lighting faced critical challenges

Limited mobility and delayed order processing due to reliance on desktop portals
Communication gaps around stock availability, order status, and pricing
Lack of real-time access to critical documents, product specifications, and promotion details

To resolve these issues and enhance their distribution ecosystem, TCP needed a secure and intuitive custom mobile app for distributors tailored for their business operations.

The Solution : Custom-Built Mobile App for Distributors

TechAvidus partnered with TCP Lighting to design and develop a fully customized Android mobile app for distributors that integrates with their existing backend systems and empowers distributors with real-time operational capabilities.

Real-Time Order Management

Place new orders directly via mobile
View order status: Pending, Approved, Dispatched, Delivered
Instant order history and invoice access

Inventory Visibility

Live stock data with availability status
Prevents orders for discontinued/out-of-stock SKUs
Item search with product details

Price & Promotion Insights

Distributor-specific pricing display
View ongoing trade promotions and discounts
Transparent breakdown of pricing

Returns & Claims

Simple form to initiate returns and claims
Photo uploads and reason codes
Real-time claim tracking with approval updates

Document Management

Access to product catalogs, certifications, and manuals
Secure file-sharing and version control

Custom Lighting Requests

Submit special/custom lighting product inquiries
Track request status and receive direct feedback

Impact & Results

The mobile app for distributors transformed how TCP’s distributors interact with their ecosystem

70% faster order placements and reduced email dependency
40% drop in order errors caused by stock mismatches
80% adoption rate among registered distributors within 3 months
24/7 access to critical product and pricing data
Streamlined two-way communication for custom product requests
Seamless ERP integration ensured real-time sync of orders, inventory, and pricing
Enhanced visibility into order status and shipment tracking for distributors
Role-based access improved data security and minimized operational risks

What Our Clients are Saying

The custom mobile app for distributors has completely changed how our distributors operate. It's easy, responsive, and incredibly helpful in streamlining orders and tracking. TechAvidus delivered a high-performing tool that aligns perfectly with our global distribution goals.

Adam McGraw

Operations Manager, TCP Lighting Inc.