Warehouse Management System & Fulfilment Software for Multi-Channel eCommerce Logistic Company

Warehouse management system and ecommerce Fulfilment software delivered for leading e-commerce logistic company.

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Project Overview

The client is a prominent e-commerce fulfilment platform helping D2C brands sell across multiple marketplaces like Amazon, Flipkart, Myntra, and their own Storefronts. With integrated warehousing, inventory tracking, order processing, and returns management, their platform enables fast and reliable multi-channel fulfilment services. They wanted to develop an intelligent warehouse management system to support its expanding client base.

However, as daily order volumes surged and inventory was distributed across multiple warehouses, the client faced growing challenges—order accuracy, inventory visibility, and shipping efficiency suffered. Managing complex logistics manually could no longer keep up with their expanding client base.

To address these challenges, TechAvidus collaborated closely with the client to gain a deep understanding of their operational workflows. The result was a custom warehouse management system and ecommerce order fulfilment software designed to streamline warehouse operations, enhance inventory management for eCommerce, and automate the entire fulfilment process across channels.

Project Challenges

1. Custom Warehouse Management System Development

Building a scalable warehouse management system tailored to unique operational workflows, ensuring it aligned with client-specific fulfilment needs and reduced manual overhead.

2. Real-Time Inventory Synchronization Across Locations

Developing a custom warehouse inventory tracking system that ensures real-time visibility and synchronization of inventory across multiple warehouses, preventing stock discrepancies.

3. Complex Multi-Channel Integration Requirements

Creating seamless integrations between the ecommerce fulfilment software and various online marketplaces (Amazon, Flipkart, Myntra) and D2C platforms, each requiring custom API handling and order mapping.

4. Automated Fulfilment Workflow Design

Implementing ecommerce fulfilment software development practices to design rule-based automation for order routing, picking, packing, and shipping based on warehouse proximity and product availability.

5. Inventory Management for e-commerce at Scale

Implementing scalable ecommerce inventory management software development practices to support dynamic inventory movements, blocked stock, return processing, and damaged goods reconciliation.

6. Custom Return Management Logic

Engineering fulfilment software development for ecommerce to automate return workflows, including inspection, restocking, and financial reconciliation.

7. Dynamic Order Allocation Logic

Developing a custom warehouse inventory tracking system that ensures real-time visibility and synchronization of inventory across multiple warehouses, preventing stock discrepancies.

8. Operational Dashboard for Warehouse Teams

Developing a user-centric interface within the warehouse management system to help on-ground teams track and process tasks efficiently with minimal training.

9. Barcode and QR Code Integration

Integrating scanning functionality into the custom warehouse inventory tracking system to minimize human errors during order processing.

10. System Uptime and Performance Optimization

Ensuring the custom warehouse management system development was optimized for high performance, availability, and real-time data flow even during peak order volumes.

Our Solution

We developed a comprehensive warehouse management system integrated with advanced ecommerce inventory management software, focusing on automation, real-time tracking, and multi-channel support.

Key Features Implemented

Real-time Inventory Tracking

Built a custom warehouse inventory tracking system to monitor stock levels across multiple locations and shelves in real time.

Custom Fulfilment Settings by Location & Order Type

Developed flexible asset and setting modules to manage self-fulfilment configurations, inventory zones (Shelf, Tote, and Pigeonhole listings), and dynamic order type routing by location.

Consignment & GRN (Goods Receipt Note) workflow Automation

Simplify stock receiving with consignment planning and Goods Receipt Note (GRN) based verification for accurate inventory recording and placement.

Advanced Inventory Management for eCommerce

Features like shelf transfer, putaway processes, tote Management, pigeonhole classification, and mark found ensure efficient warehouse organization, real-time updates, and discrepancy resolution.

Automated Order Processing

Enabled end-to-end automation of picklist generation, item-level picking and packing, manifest creation, and courier handover—reducing delays and manual errors in order fulfilment system.

Return Management with Quality Control

Handle returns with quality checks and return proof capture, item categorization (restock, review, or discard) to minimize loss and boost recovery.

Draft & Session Continuity Feature

Ensured real-time sync and data preservation during multi-user operations to avoid process disruptions and allow smooth resumption of tasks.

Multi-Channel eCommerce Fulfilment Software Integration

Connected multiple sales channels to centralize order intake and streamline fulfilment across platforms like Amazon, Flipkart, and custom D2C stores was achieved by developing e-commerce marketplace integration feature.

Business Impact

By implementing the custom warehouse management system and ecommerce Fulfilment software, Eshopbox significantly optimized its warehouse and Fulfilment operations.

2.7x increase in sales for clients like Royal Enfield through faster, more reliable order Fulfilment.
3.7x profitability boost for brands such as Berrylush, enabled by automated inventory management for eCommerce and workflow efficiency.
22% reduction in operational costs by automating warehouse processes and reducing manual errors.
Saving over 60 team hours per week, allowing focus on business growth.
Enhanced customer experience with faster dispatch and accurate order tracking.
96% reimbursement on defective returns through automated QC checks and proof capture, minimizing financial losses.

What Our Clients are Saying

The custom warehouse management system and ecommerce fulfilment software have transformed our operations. Real-time inventory tracking and streamlined order processing across multiple marketplaces make scaling easier than ever. The solution’s automation and return management have significantly reduced errors and saved us valuable time.

Ankush Karwa

CEO at Eshopbox 