The Techavidus team gets challenging business requirements every now and then. One such need was for a Vehicle Delivery Management Software. The client wanted a web application that can connect the drivers and dealers into one system and streamline the delivery process.
Drivers are assigned trips through the admins. Once a driver is assigned a trip, he can accept the trip or reject it. The dealer gets complete information about the driver’s location, trip status, etc.
We found many challenges which needs to solve while building the software as described below
The system consists of admins, dealers, and drivers. Managing all of these users with different rights, accessibility criteria, features, and functionality was a challenging task.
Getting the exact location of the driver needed a stable and robust GPS integration.
The driver gets real-time updates through push notifications when there is a trip request. With multiple drivers and dealers, any latency in the notifications can impact the service quality. Hence, being spontaneous was the need of the hour.
The client was in urgent need of the application. Every delay was costing the business of the client. We could figure out the urgency of the situation and delivering a vast and robust application within a short time limit added to the complexity.
Overcoming the above challenges demands competent skills and technological expertise. Something in which TechAvidus players are amazing at!
We found many challenges which needs to solve while building the software as described below
The top features of the vehicle delivery management software were:
The driver’s location can be tracked with the GPS system which provides easy updates to the admins and the dealers in case needed.
Real-time push notifications are sent to the drivers on the mobile app for providing them with updates regarding their trips and their status.
There’s a provision in the system for generating emails in case of any status-related changes. This functionality helps the users of the system to get notified through emails as and when required so that they can take necessary actions and make decisions according to the different trip status-completed, cancelled, in progress, etc.
The dealers can keep a track of the expenses of the drivers through this provision of the software. This feature is also useful for final accounting and expense tracking purposes.
Customized emails can be sent to the users of the system from the system. This feature helps in disseminating any kind of information or notifications to specific email IDs.
The admins could add new trips and modify or update the existing trips. Accordingly, the drivers will receive push notifications and also system-generated emails providing the necessary information.
The trip details including the source location, destination location, charges, etc, can also be added and accordingly shown to the drivers.
The admins can choose a driver from the list of drivers and can assign them the created trips along with their details.
Daily emails about new deals, sent to customer’s inbox. Also, the user has the right to subscribe to daily deals via the subscriber module. SEO, social media, cross-selling, gift coupons and promotions are part of this project. Many reports like sales, referral, merchant, city, user-based reports, merchant Reports, affiliation reports are part of the system.
Whether the trip was completed, cancelled, in progress or not started - all such statuses can be tracked by the admins through the vehicle delivery application.
The dealer and the driver can chat together sharing necessary information and solving issues if any.
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