Business Challenges

While developing the system, we had to address the following challenges:

Integration and Flexibility: We had to seamlessly integrate Stripe with dynamic donation forms, ensuring the system supported configurable pricing and platform fees, while maintaining stability and ease of use.
Security and Transparency: Ensuring secure handling of donor data and providing real-time transaction breakdowns required us to comply with security regulations and ensure accurate, transparent fee calculations.
Scalability and Recurring Donations: We had to design a scalable solution that supported flexible recurring donation options, ensuring the system could grow with the client's evolving needs while maintaining performance.

The Result

A key feature we implemented, in addition to the payment integration, was the introduction of a "platform fee." For every transaction processed through the module, the client automatically receives a portion of the donation as a platform fee, ensuring sustainable revenue generation.

Key Features of the Donation Module:

Stripe Payment Integration:

We integrated Stripe’s payment gateway to support multiple payment methods, including credit/debit cards, bank transfers, Apple Pay, Google Pay, and Amazon Pay. Payment methods can be easily managed and configured directly through the Stripe dashboard.

Configurable Platform Fee:

The donation module allows the client to adjust the platform fee from the admin panel, offering flexibility. Donors can also contribute additional amounts as part of the platform fee.

Real-Time Fee Breakdown for Donors:

The donation form dynamically calculates the total donation amount and displays a clear breakdown of Stripe’s processing fee and the platform fee. This ensures transparency, helping donors understand how their contribution is allocated.

Goal Tracking, Testimonials, and Recent Donations:

The donation page displays the goal amount, recent donations, and donor testimonials, enhancing engagement and motivating others to contribute.

Customizable Content with Image and Description:

Each donation page can include an uploaded image and a brief description, both configurable from the admin panel, making the page visually appealing and impactful.

Recurring and One-Time Donations:

Donors can choose between one-time donations or recurring options, such as weekly, monthly, or yearly. These intervals are configurable from the admin portal, allowing the client to enable or disable them as needed.

Stripe Webhook Integration:

We implemented a webhook receiver to listen for Stripe’s triggered events after any payment. Based on these events, the system automatically updates or inserts relevant data into the database, ensuring accurate records and real-time processing.

Azure OpenAI Integration for Donation Queries:

We developed an interim Azure OpenAI integration that interacts with limited data from the database. A free-text input box allows users to ask donation-related questions and receive relevant information instantly through natural language interaction.

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