Client Overview

TCP Lighting Inc. is a global leader in energy-efficient lighting solutions. With a robust portfolio and a growing network of distribution partners, TCP delivers advanced lighting technology across various industries and geographies.

In anticipation of expansion across the United States and European markets, TCP needed a standardized Distributor Management System to unify its operations, improve distributor engagement, and scale effectively using a powerful distribution management software framework.

Business Need

TCP Lighting was preparing to scale rapidly across new territories in the US and EU. However, their legacy systems and manual processes created bottlenecks in distributor onboarding, inventory management, and pricing control.

To support global expansion, TCP required a custom distributor management software solution that would:

Centralize key distributor operations
Offer real-time visibility into inventory, orders, and pricing
Integrate with their existing ERP system
Support dynamic demand planning and regional compliance
Create a consistent distributor experience across regions

They aimed to eliminate manual inefficiencies by shifting to a robust distribution management software environment that could handle international demands.

The Solution

Custom-Built Distributor Management Platform

TCP Lighting partnered with TechAvidus for Distributor Management Software development tailored to their operational model and international growth plans. The custom-built platform streamlined distributor operations, enhanced data visibility, and enabled end-to-end efficiency across global channels.

Key Features & Functional Modules

Demand Planning & Replenishment

Real-time demand planning based on customer orders, pipelines, and master production schedules
DDMRP (Demand-Driven Material Requirements Planning) integration for dynamic stock buffers
Minimized stockouts and optimized delivery lead times

Pricing & Trade Promotion Management

Backend control for regional pricing, master data, and SKU management
Admin visibility into debit/credit notes and discount structures
Distributor-specific pricing tiers and promotion controls

Smart Ordering & Inventory Control

Full order lifecycle status: Placed, Accepted, In Process, Dispatched
Auto-prevention of order placement for discontinued SKUs
Real-time financial breakdown on each order

Master Data Control

Full administrative control over product data, user roles, price lists, and distributor hierarchies
Tracking of product movement, opening/closing stock, and historical data across time periods

ERP & Logistics Integration

Primary integration with TCP’s ERP for inventory inbounding, order syncing, and financial reconciliation
Real-time communication between distributor’s portal

Custom Lighting Requests Module

Distributors can submit requests for customized lighting solutions via a central dashboard
TCP staff can evaluate requests and respond with Accept/Reject decisions based on feasibility

Returns & Claims Management

Streamlined process for handling returns, chargebacks, and batch-based inventory claims
Full traceability of returned goods with reason codes and approval workflows

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Impact & Results

Following implementation of the new Distributor Management Platform, TCP Lighting achieved:

60% faster distributor onboarding and SKU management
30% reduction in order rejections and pricing discrepancies
Standardized distributor operations across US and EU regions
Enhanced demand forecasting and stock availability
Fully integrated returns and claims workflow
Real-time visibility into financials, stock, and order movement

What Our Clients are Saying

TechAvidus built us a custom system that’s not only reliable but fully future-proof. With real-time visibility and centralized control, we’re now equipped to scale across the US and EU without operational delays.

Adam McGraw

Operations Manager, TCP Lighting Inc.